Shipping & Handling

 All shipping costs are in AUD dollars.

 Please allow 3 days for Processing and Packaging Orders.

We use two delivery services: Australia Post and Mailman( Officeworks).

WITHIN AUSTRALIA 

*Please allow at least 5 days for delivery depending on where in Australia you live. (Rural delivery takes longer)

Standard Satchel up to 500G -  FREE.

Express post 500g satchel -  $10.00

 INTERNATIONAL

*Please allow up to 2 weeks for delivery to New Zealand, USA and Europe. ( More time during busy periods eg: Xmas etc)

- FLAT RATE of $10.00 AUD

 

COMMON QUESTIONS:

Can I track my parcel?

For any registered post articles:

Upon ordering you will receive an email confirming your order. Once we have dispatched your order you will receive another email advising you the tracking number if possible.

 Is a signature required for my delivery?

Yes all e-parcels require a signature on delivery for the protection of both parties. If you would prefer your item to be left at your door please let us know at the time of ordering and we can organise this for you.

Incorrect Delivery address or returned parcels?

If the address provided or the parcel is returned due to it not being able to be delivered, the customer will be required to pay the extra postage fee so we can re-send the goods.